FREQUENTLY ASKED QUESTIONS ABOUT NATUROPATHIC MEDICINE
WHAT DOES DR. HANCOCK SPECIALIZE IN?
Dr. Hancock has advanced training in women's health from annual gyn exams to menopausal concerns. She also has a strong interest in treating digestive problems and mental/emotional concerns such as anxiety and depression. Some of the modalities she incorporates in her practice include herbal medicine, nutritional and lifestyle counseling, and mind body medicine such as counseling, biofeedback, and crainiosacral therapy.
WHAT KINDS OF SERVICES ARE OFFERED?
Dr. Hancock offers a full array of medical services including office visits for specific illnesses both acute and chronic, thorough annual exams for men and women, women's health services including bio-identical hormone therapy, dietary counseling, screening lab work, specialized lab testing for hormone imbalances, intestinal complaints and food allergy testing. She also uses several min-body medicine modalities. We also offer a free 10-minute visit for new patients who wish to meet Dr. Hancock and see the office before scheduling a new patient visit.
Will my insurance cover my visit?
Dr. Hancock is credentialed with the following insurance companies. Check to see that your specific plan covers naturopathic medicine or preventative services.
Regence
Premera/Lifewise
Aetna -current patients only - we are not accepting any new patients
Kaiser - PPO/First choice plans only
Dr Hancock is out of network with the following companies
United Health care
Cigna
Kaiser core
Regarding out of network plans, we are able and willing to bill insurance as an out of network provider. Please check your plan to see what your out of network coverage is. We can also provide you with a superbill so that you can submit to your plan directly and potentially be reimbursed. Please note that labs and imaging ordered by Dr. Hancock are covered if sent to an in-network facility. It is only office visits that are out of network. We are happy to help! Please never hesitate to reach out and ask any questions you may have.
Generally speaking herbs and vitamins are not covered by any of the insurance plans.
Can Dr. Hancock be my Primary Care Provider?
Yes, Dr. Hancock is happy to be a primary care provider for adult patients. Because ND's do not have hospital privileges there are some situations where having Dr. Hancock as a specialist on your team would be preferred. There are also some insurance plans that do not allow naturopathic doctors to be the primary care provider.
Can I e-mail Dr. Hancock my medical questions?
No, however we have receptionists available to answer your call promptly and Dr. Hancock is happy to spend a few minutes on the phone with you. For new concerns please schedule an appointment.
Can naturopathic doctors prescribe prescription drugs?
Yes, naturopathic physicians in Washington State are trained in pharmacology and can prescribe any of the non controlled substances such as blood pressure medication and antibiotics. While our medicine evolved without the use of most drugs, there are occasions when medications are needed and are in keeping with our principle to do no harm.
WHAT IS THE PRICE FOR AN INITIAL AND FOLLOW UP VISIT?
First Office Visit (60 minutes) $300.00
Return Visit (30 minutes) $150.00
Return Visit (45 minutes) $195.00
Annual Exam (60 minutes) $260.00
A 20% discount is offered for patients paying for their visit in full at the time of service. Visa and MasterCard are accepted. Please check with your insurance plan to determine if it covers my services. If so, we are happy to bill your insurance directly. Otherwise please be prepared to pay for your visit at the time of service. Your insurance co-pay or percentage not covered by your plan is payable at the time of your visit. Unfortunately, Medicare does not reimburse for naturopathic services.
Dispensary orders
Dr. Hancock has an in-office dispensary from which you can order supplements. If you choose to place an order with Dr. Hancock, the available pickup times are Mondays from 9am-6pm, Tuesdays from 10am-6pm and Thursdays from 9am-6pm. All orders that are placed in the morning will be available for pickup by noon same day and any orders placed after lunch will be available for pickup the following morning.